Terms of service

Welcome to the Dorne Solutions website (the “Website”), a subdomain of www.dornesolutions.co.za (the “Main Site”). The Website is operated by Dorne Solutions, a division of Dorne Investments (Pty) Ltd (“Dorne Solutions”, “we”, “us”, or “our”). By accessing or using this Website, you agree to be bound by the following Terms and Conditions of Use (“Terms”).

If you do not agree to these Terms, you must not use this Website.

1. Authorised Dealer Status

Dorne Solutions is an authorised dealer of FAEMA coffee machines and related equipment in South Africa. All FAEMA products offered on this Website are genuine and sourced through authorised distribution channels.


2. Use of the Website

  • You agree to use this Website only for lawful purposes and in accordance with these Terms.

  • You may not use this Website in any way that may damage, disable, or impair its operation or interfere with other users.

  • We reserve the right to suspend or terminate access if we believe a user is in breach of these Terms.


3. Intellectual Property

  • All content, trademarks, logos, product images, text, graphics, and design on this Website are the property of Dorne Investments (Pty) Ltd, FAEMA, or their licensors, and are protected by applicable intellectual property laws.

  • You may not copy, reproduce, distribute, or modify any content without prior written consent.


4. Product Information & Availability

  • We take reasonable care to ensure that all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them.

  • Availability of products is subject to change without notice.


5. Pricing & Payment

  • All prices are displayed in South African Rand (ZAR) and are inclusive of applicable taxes, unless stated otherwise.

  • We reserve the right to adjust prices at any time without prior notice.

  • Payment terms will be confirmed at the point of sale and may vary depending on the product or service.


6. Warranty & Service

  • FAEMA products are covered by the manufacturer’s warranty, subject to the terms provided at the time of purchase.

  • Dorne Solutions provides after-sales support in line with its authorised dealer status.


7. Limitation of Liability

  • To the fullest extent permitted by law, neither Dorne Solutions nor Dorne Investments (Pty) Ltd shall be liable for any direct, indirect, incidental, or consequential damages arising from the use of this Website or the purchase of products.

  • We do not guarantee that the Website will be uninterrupted, error-free, or free of viruses.


8. Data Protection & Privacy

  • We respect your privacy and process personal information in accordance with the Protection of Personal Information Act (POPIA).

  • For details on how we collect, use, and store your information, please refer to our Privacy Policy.


9. Third-Party Links

This Website may include links to third-party websites for convenience. Dorne Solutions does not endorse, control, or take responsibility for third-party sites or their content.


10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of the South African courts.


11. Amendments

We reserve the right to update or amend these Terms at any time. Changes will be posted on this page, and continued use of the Website constitutes acceptance of the revised Terms.

12. Contact Information

For any queries regarding these Terms, please contact us:

Dorne Solutions
A division of Dorne Investments (Pty) Ltd
Email: info@dorne.co.za
Phone: +27 60 573 4565
Website: www.dornesolutions.co.za